
Building A Scalable Customer Acquisition Engine Across The MBC Lottery Brands
A focused performance marketing strategy across all MBC Lottery brands.
A predictable, measurable stream of new players with a clear cost per acquisition and a clear understanding of lifetime value
Our role is not simply to run advertising campaigns — it's to build a complete player acquisition engine and scale what's working
MBC already has what most businesses spend years trying to build. Acquire players. Understand their value. Scale profitably.
MBC already has an extremely strong email and data operation. The opportunity isn't to replace that — it's to continually feed it. Paid advertising allows us to put significantly more potential customers into the top of the funnel, convert them into players and then allow MBC's existing infrastructure to maximise their lifetime value.
The opportunity is to add a properly structured, measurable performance marketing engine alongside what is already working.
Our role is to bring Google, Meta, retargeting and tracking together — generating profitable players and providing the commercial insight needed to scale with confidence.
Capitalise on significant existing brand awareness across Scotland. Turn more of that awareness into paying players through Google Ads, Meta advertising and retargeting of previous players and abandoned carts.
Build a national acquisition engine across the UK. Establish the cost to acquire a profitable subscriber, then scale it. A major opportunity to cast the net significantly wider than Scotland alone.
Once we have proven and scaled the model across The Scotto and Whatalotto, Scottish Children's Lottery will be introduced as the third brand — with a distinct creative strategy built around supporting good causes.
The immediate priority is to establish the acquisition economics across The Scotto and Whatalotto. Everything else follows from getting those numbers right.
Our immediate objective: acquire more players, understand exactly what it costs to acquire them, track their value, then scale the campaigns for as long as the numbers remain profitable.
Retarget previous players and abandoned carts, build Lookalike Audiences and reach entirely new potential players across Scotland and the wider UK.
Every subscription and purchase event tracked through to commercial outcome. Bonobo integration, Dotdigital audience integration and campaign-level revenue reporting — so MBC always knows exactly what its investment is delivering.
We don't simply want cheap sign-ups. We want valuable players. Campaigns will be reviewed continuously to improve player quality, reduce acquisition costs and maximise return on advertising spend.
Google Ads will capture people actively searching for lottery and competition products — placing The Scotto and Whatalotto in front of potential players at the exact moment they are looking to take action.
These campaigns capture players at the exact point they are looking to sign up — protecting the brand when TV, radio and wider media campaigns create increased search demand, and placing all brands in front of entirely new audiences simultaneously.
Meta, which includes Facebook and Instagram, allows us to build demand and introduce all brands to significantly more potential players — re-engaging those who have already interacted and reaching entirely new audiences across Scotland and the UK.
MBC already has a significant pool of previous players, abandoned carts and people who have interacted with the brands. These are among the highest-value audiences available. We build campaigns specifically designed to bring these people back and convert them into active players.
MBC's database is a major competitive advantage. Rather than asking advertising platforms to find customers blind, we use existing player data to build profiles of the people we want more of — continually improving as more data enters the ecosystem.
As campaigns mature, Meta's algorithms become increasingly effective at identifying the type of player most likely to subscribe and remain active — continually improving performance whilst reducing acquisition costs over time.
The immediate priority is restoring The Scotto's ability to advertise through Meta. The existing Facebook page is currently unpublished following Meta's compliance review. Alleyoop will take ownership of the process from a marketing perspective and work to restore advertising access as quickly as possible.
We cannot control or guarantee Meta's decision or the timeframe involved, but we will take full ownership of the process.
While The Scotto's Meta access is being restored, we can begin building and scaling activity through Whatalotto immediately.
Whatalotto presents a different opportunity. Where The Scotto already benefits from significant awareness in Scotland, Whatalotto gives MBC the opportunity to cast the net much wider across the UK. The initial objective is straightforward:
What does it cost us to acquire a profitable Whatalotto subscriber? Once we know that number, our job becomes scaling it.
Capture people actively searching for lottery and competition products across the UK. We put the brand directly in front of them while they are in-market — rather than waiting for them to discover Whatalotto.
Facebook and Instagram will allow us to introduce Whatalotto to entirely new audiences. MBC's existing data helps us identify the characteristics of the people most likely to become valuable players.
MBC's database is a major competitive advantage. We use existing customer and player data to build profiles of the people we want more of — continually improving as more data enters the advertising ecosystem.
We don't simply want cheap sign-ups. We want valuable players.
Target cost per acquisition across social channels
Approximate value of a player who remains beyond the initial three-month period
Once we understand those numbers properly, scaling becomes a commercial decision rather than a marketing guess. If we can acquire a valuable player profitably, we keep going. If performance deteriorates, we optimise, reduce or redirect the spend.
This is one of the most important parts of the project. Currently, the website, Bonobo checkout system and Dotdigital operation do not provide the level of joined-up attribution required to scale paid advertising confidently. Before significant scaling, we need to improve that.
Bonobo API integration or Zapier integration layer
Google and Meta purchase and subscription event tracking
Abandoned cart tracking
Dotdigital audience integration and revenue attribution
Campaign and creative-level reporting
"We ran advertising and subscriptions increased."
"This campaign generated these subscribers at this cost and produced this revenue."
That gives MBC the confidence to scale.
MBC already has internal marketing capability and access to existing brand assets. Our role will be to work alongside that team rather than duplicate it.
Where required, Alleyoop's creative team can support the creation and adaptation of advertising assets to get campaigns live faster. As campaigns mature, performance data will also inform future content production.
We prove what works first. Then we create more of it. Performance data drives every creative and budget decision — ensuring investment goes where it is generating profitable players.
Every pound spent on advertising will be tracked through to its commercial outcome — reported clearly and consistently.
A dedicated WhatsApp group giving MBC direct access to the Alleyoop team for quick communication and campaign updates
Weekly performance calls during the initial launch period — a tight feedback loop around spend, subscriptions, retention and campaign performance
Ongoing performance reporting and dashboards: always clear, always commercial
Recommended initial advertising budget paid directly by MBC to Google and Meta
This is not a budget that simply gets spent regardless of performance. Campaigns will be monitored continually. The long-term objective is not to keep advertising spend at £5,000 or £10,000 per month — it is to establish the acquisition economics that allow MBC to confidently invest significantly more while maintaining profitability.
Appear in front of people actively searching for lottery and competition products across Scotland and the UK
Build retargeting and abandoned cart campaigns to re-engage MBC's existing pool of high-value prospects
Sufficient budget to generate meaningful player volume across all MBC brands simultaneously
If something isn't working, we change it. If something is working, we scale it. Focus spend on what generates profitable players.
The Scotto: £1,500 + VAT
Whatalotto: £1,500 + VAT
Phase 2: (suggested)
Scottish Childrens Lottery: £1,500 + VAT
Account audit and setup
Tracking implementation and Bonobo integration work
Meta and Google configuration and conversion tracking
Audience setup and campaign architecture
Retargeting and abandoned cart setup
Dotdigital integration opportunities
Reporting configuration, testing and launch
For The Scotto, this will also include work around the existing Meta account and page restrictions. Everything will be configured to ensure player sign-ups and subscriptions can be tracked accurately from first click through to completed purchase.
The Scotto and Whatalotto will be treated as one combined MBC account for management fee purposes, despite operating through separate brands and advertising accounts. Fees are based on combined monthly advertising spend.
+ VAT Per Month
+ VAT Per Month
+ VAT Per Month
As advertising spend increases, our fee only increases once the campaigns have reached the relevant level of scale. The objective is that any increase in our fee becomes nominal compared with the additional player and revenue growth being generated.
Added to whichever management tier MBC is operating within at the time
Separate onboarding, tracking and setup fee of £1,500 + VAT applies when Scottish Children's Lottery is introduced
The Scottish Children's Lottery requires a distinctly different approach. Rather than competing directly with The Scotto for the same player, there is an opportunity to develop a very different reason to play.
The creative strategy can lean much more heavily into:
This builds a different audience profile rather than simply creating another MBC brand competing for exactly the same customer.
Fix tracking. Restore The Scotto's Meta access. Launch properly structured campaigns across all brands. Establish a reliable cost per acquisition.
Identify the audiences, creative, channels and campaigns producing the most valuable players. Reduce acquisition costs. Improve retention and lifetime value.
Increase investment while acquisition remains profitable. Turn the performance marketing engine into a predictable, repeatable source of commercial growth.
Introduce Scottish Children's Lottery and additional acquisition channels once the core performance engine is proven and established across The Scotto and Whatalotto.
MBC already has the database, brands, media experience and internal marketing infrastructure.
Alleyoop brings the performance marketing engine around it.
Alleyoop specialises in performance marketing where the outcome can be measured commercially. We don't want MBC spending money because impressions, clicks or engagement look good. We want to build a system where the board can look weekly, monthly, quarterly and annually at exactly what the investment is delivering.
Build a scalable acquisition engine across all brands, reported in pounds and pence
Connect acquisition to MBC's existing email, retention and customer marketing infrastructure to maximise lifetime value
Continually optimise campaigns based on real commercial data and scale investment for as long as the numbers remain profitable
The Scotto already has the brand. Whatalotto provides the national growth opportunity. MBC already has the data. Our job is to connect those assets through Google, Meta, retargeting, tracking and customer acquisition — and build a system that can scale as aggressively as the numbers allow.
Scotto | Whatalotto |